This document sets out official contact details, address information, opening hours, and guidance on how to direct enquiries to Genting Casino Westcliff. It is intended for visitors, prospective guests, and any person seeking to reach the venue directly.
About This Document
This page relates exclusively to the land-based casino premises operated by Genting Casinos UK Limited at The Western Esplanade, Westcliff-on-Sea, Essex. It does not cover the separate Genting online casino product available at GentingCasino.com. Enquiries that concern online casino services must be directed to the online operator through its own channels at GentingCasino.com.
Venue Address
Genting Casino Westcliff is located at the following address:
The Western Esplanade
Westcliff-on-Sea
Southend-on-Sea
Essex
SS0 7QY
United Kingdom
This address applies to in-person visits, postal correspondence, and navigation. When using satellite navigation or mapping services, the postcode SS0 7QY directs to the relevant premises on the seafront.
Telephone Contact
The main telephone number for Genting Casino Westcliff is:
+44 (0)1702 352 919
This number is the primary point of contact for general venue enquiries, including questions about visiting, table bookings, and event arrangements. Calls should be made during the venue’s operational hours.
Email Contact
For written enquiries, the venue can be contacted by email at:
This address is for enquiries directed specifically to the Westcliff venue. To enable an accurate response, correspondence should include the sender’s full name, the nature of the enquiry, and any relevant dates.
Online Enquiries and Bookings
The official website for Genting Casino Westcliff is hosted on the Genting Casinos UK domain. Venue information, a contact form, and a bookings section can be accessed at:
- gentingcasinos.co.uk/casinos/genting-casino-westcliff
- gentingcasinos.co.uk/casinos/contact-us/genting-casino-westcliff
- gentingcasinos.co.uk/casinos/bookings/genting-casino-westcliff
Table bookings and casino experience packages can be arranged through the bookings page. The My Genting loyalty programme is also accessible through the official site for registered members.
Opening Hours
Genting Casino Westcliff operates according to the following schedule:
- Daily opening hours: 10:00 AM to 5:00 AM (following morning)
- Live table gaming: From 2:00 PM daily
The venue is open seven days a week. Electronic gaming is available from 10:00 AM daily. Live dealer table games commence at 2:00 PM each day. Hours on public holidays or during special events may differ from this standard schedule. Visitors should confirm hours directly with the venue by telephone or email if visiting on a date that may be subject to variation.
Corporate and Regulatory Information
Genting Casino Westcliff is operated by Genting Casinos UK Limited, part of the Genting Group. The corporate head office address is:
Genting Management Office
First Floor, Resorts World Birmingham
Pendigo Way
Birmingham
B40 1PU
United Kingdom
Genting Casinos UK Limited holds operating licences issued by the Gambling Commission of Great Britain. The account number on the public register is 537. Active licences include non-remote casino licences under both the Casino Act 1968 and the Gambling Act 2005 (licence reference 000537-N-103203-037), as well as remote casino and related licences (000537-R-103205-032). The premises at Western Esplanade, Westcliff-on-Sea are listed in the Gambling Commission public premises register under the authority of Southend-on-Sea Borough Council, authorised for casino activity.
The Gambling Commission public register can be consulted at gamblingcommission.gov.uk for independent verification of licence status and conditions.
Age Requirement and Entry Conditions
Entry to Genting Casino Westcliff is restricted to persons aged 18 years or over. This requirement is a legal obligation under United Kingdom gambling law and applies without exception. The venue operates within the regulatory framework established by the Gambling Commission, which includes player protection obligations and responsible gambling requirements applicable to all licensed casino premises in Great Britain.
Visitors may be required to provide valid photographic identification confirming age and identity before entry is permitted. Accepted forms of identification are those standard to licensed premises in the United Kingdom.
Naming and Venue Clarification
The venue at The Western Esplanade, Westcliff-on-Sea, SS0 7QY, appears under several names in different sources and regulatory records, including Genting Casino Westcliff, Genting Club Westcliff, and Genting Electric Westcliff. All of these names refer to the same physical premises. There is no separate venue operating under these names at another location. When contacting the venue or verifying its details, the postcode SS0 7QY and the telephone number +44 (0)1702 352 919 are the definitive identifiers.
Distinction from Genting Online Casino
Genting Casino Westcliff is a land-based venue and is operationally distinct from GentingCasino.com, which is Genting’s online casino product. Enquiries regarding online accounts, online gameplay, or online transactions must be directed to GentingCasino.com and its support channels. The Westcliff venue does not handle enquiries relating to the online platform, and the contact details in this document apply solely to the physical premises in Westcliff-on-Sea.
Responsible Gambling
Genting Casinos UK Limited operates in line with the responsible gambling requirements set by the Gambling Commission. Guests who require information about responsible gambling support, self-exclusion, or player protection measures may raise these matters with venue staff or through the official Genting Casinos website. National support services are also available through organisations such as GamCare and the National Gambling Helpline.